2 user support analyst jobs found

SUMMARY: The overall objectives of the Business Analyst are to review and analyze current and proposed business operations that result in new IT applications or modifications to existing applications. The BA will work with business leaders to gather business requirements, define system design specifications, author and execute test cases during User Acceptance Testing (UAT) and will document the outcomes of these test cases until all have been successfully executed and documented in our SDLC system of record. They will also serve as a project manager to help lead projects from the business requirements aspect and testing of all IT projects. Will also facilitate the prioritization of our larger IT initiatives.   ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties as assigned. Identify and communicate with key stakeholders and subject matter experts (SMEs). Gather, review and analyze and industry data, including key performance metrics....

Are you an experienced AI/GenAI engineer who loves shipping real systems with a passion for working with enterprise data? Join Stanford’s Enterprise Technology team to design, implement, and support AI solutions across university use cases. In this role, you will influence strategic direction, requirements, and architecture for AI‑driven information systems, incorporating new capabilities (LLMs, RAG, agentic frameworks, MLOps) to improve workflow, efficiency, and decision-making. You may serve as the technical lead for specific AI tracks and interrelated applications. This role blends hands-on engineering with mentorship and thought leadership. You will prototype and productionize—presenting proofs of concept, demoing solutions to stakeholders, and partnering with project managers, technical managers, architects, security, infrastructure, and application teams (ServiceNow, Salesforce, Oracle Financials, etc.) Core Duties: AI/ML System Implementation &...