The Direct-to-Consumer International (DTCI) segment of The Walt Disney Company is seeking a Business Intelligence Analyst with a strong business acumen and the technical skills necessary to uncover and present insights to various business stakeholders at Movies Anywhere (MA). This position will report to the Manager of Analytics for Movies Anywhere. Movies Anywhere is a cloud-based digital movie service. This app for iOS, Android, Web, and 10-foot devices (Apple TV, Roku, etc.) enables consumers to discover, purchase, and watch movies from participating studios (Disney, Fox, Sony, Warner Bros., Universal) using a single service, regardless of the online retailer used to purchase those movies. The Business Intelligence Analyst will use customer attributes, purchase transaction data, and event-level data from the Movies Anywhere apps to build dashboards, perform ad-hoc analyses, and generate insights that various teams at Movies Anywhere (including product, marketing, finance, strategy) can use to make better business decisions. Members of the analytics team at Movies Anywhere are expected to become experts in how consumers interact with the app and what product and marketing experiences will increase engagement, retention, and lead to increased returns to the participating studios. This role will have influence in the future direction of the product.
Responsibilities :
Analyze customer cohorts to design maps of the customer journeys both inside and outside the product
Develop a deep understanding of engagement and retention drivers by cohort and provide insight on which product features are most effective in increasing retention and engagement
Uncover and recommend product improvement opportunities that would lead to increased purchase behavior (both inside and outside the app)
Help define metrics/KPIs for new product features and build automated dashboards that can display those KPIs for internal stakeholders
Help ideate and analyze A/B testing experiments to grow the MA user base and increase the number of core and engaged users
Ask and answer the next question(s) after gathering and analyzing the data to make insights more powerful – not just delivering what was asked for!
Basic Qualifications :
Powerful SQL skills – almost all of the data we work with is accessible in our Amazon Athena SQL environment. We use JOINs, conditional aggregations (SUM(CASE WHEN), etc.) almost every day to combine our users and the performance of product features and marketing campaigns.
Business acumen – ultimately, the analyses we perform need to lead to insights and business decisions. It’s not enough to be able to “pull data” and create reports and dashboards that others have requested; our team needs to combine product and consumer expertise with a sense of the bigger picture (general business landscape in which MA operates) to help influence and drive marketing and product decisions.
Initiative – if you have something you want to learn about or think will make an impact, you will not only have the freedom to explore, but also you will be expected to do so.
Ability to work independently – we understand that it will take some for you to become familiar with the product, our users, and our data, so you can expect to receive ample guidance and direction when you start. Over time, as you become an expert in our business, you will be asked to provide forecasts and recommendations that you will need to build/develop independently.
Communication skills – some of the analyses we do are quite technical, but they need to be communicated to executive teams, both internal to MA and to studio leadership teams
Problem-solving ability – Our stakeholders don’t always know the right question to ask, so we often have to figure out what the real question or desired outcome before conducting an analysis
Data visualization skills (Tableau) – Putting together visualizations that update automatically allows our team to only need to do something once, rather than on a daily/weekly/monthly basis. This role needs to be able to turn the results of a complicated SQL query into something that a non-technical person can easily understand.
Preferred Qualifications :
Experience analyzing a digital product and its users – it’s what we do every day, so any examples you have that demonstrate the value you can bring to a digital product will make you a stronger candidate.
Data manipulation skills using Python/R – sometimes we need to do analyses that SQL/Excel can’t handle, so a nice-to-have is being able to work with data using Python (Pandas) or R.
Jul 14, 2019
Full-time
The Direct-to-Consumer International (DTCI) segment of The Walt Disney Company is seeking a Business Intelligence Analyst with a strong business acumen and the technical skills necessary to uncover and present insights to various business stakeholders at Movies Anywhere (MA). This position will report to the Manager of Analytics for Movies Anywhere. Movies Anywhere is a cloud-based digital movie service. This app for iOS, Android, Web, and 10-foot devices (Apple TV, Roku, etc.) enables consumers to discover, purchase, and watch movies from participating studios (Disney, Fox, Sony, Warner Bros., Universal) using a single service, regardless of the online retailer used to purchase those movies. The Business Intelligence Analyst will use customer attributes, purchase transaction data, and event-level data from the Movies Anywhere apps to build dashboards, perform ad-hoc analyses, and generate insights that various teams at Movies Anywhere (including product, marketing, finance, strategy) can use to make better business decisions. Members of the analytics team at Movies Anywhere are expected to become experts in how consumers interact with the app and what product and marketing experiences will increase engagement, retention, and lead to increased returns to the participating studios. This role will have influence in the future direction of the product.
Responsibilities :
Analyze customer cohorts to design maps of the customer journeys both inside and outside the product
Develop a deep understanding of engagement and retention drivers by cohort and provide insight on which product features are most effective in increasing retention and engagement
Uncover and recommend product improvement opportunities that would lead to increased purchase behavior (both inside and outside the app)
Help define metrics/KPIs for new product features and build automated dashboards that can display those KPIs for internal stakeholders
Help ideate and analyze A/B testing experiments to grow the MA user base and increase the number of core and engaged users
Ask and answer the next question(s) after gathering and analyzing the data to make insights more powerful – not just delivering what was asked for!
Basic Qualifications :
Powerful SQL skills – almost all of the data we work with is accessible in our Amazon Athena SQL environment. We use JOINs, conditional aggregations (SUM(CASE WHEN), etc.) almost every day to combine our users and the performance of product features and marketing campaigns.
Business acumen – ultimately, the analyses we perform need to lead to insights and business decisions. It’s not enough to be able to “pull data” and create reports and dashboards that others have requested; our team needs to combine product and consumer expertise with a sense of the bigger picture (general business landscape in which MA operates) to help influence and drive marketing and product decisions.
Initiative – if you have something you want to learn about or think will make an impact, you will not only have the freedom to explore, but also you will be expected to do so.
Ability to work independently – we understand that it will take some for you to become familiar with the product, our users, and our data, so you can expect to receive ample guidance and direction when you start. Over time, as you become an expert in our business, you will be asked to provide forecasts and recommendations that you will need to build/develop independently.
Communication skills – some of the analyses we do are quite technical, but they need to be communicated to executive teams, both internal to MA and to studio leadership teams
Problem-solving ability – Our stakeholders don’t always know the right question to ask, so we often have to figure out what the real question or desired outcome before conducting an analysis
Data visualization skills (Tableau) – Putting together visualizations that update automatically allows our team to only need to do something once, rather than on a daily/weekly/monthly basis. This role needs to be able to turn the results of a complicated SQL query into something that a non-technical person can easily understand.
Preferred Qualifications :
Experience analyzing a digital product and its users – it’s what we do every day, so any examples you have that demonstrate the value you can bring to a digital product will make you a stronger candidate.
Data manipulation skills using Python/R – sometimes we need to do analyses that SQL/Excel can’t handle, so a nice-to-have is being able to work with data using Python (Pandas) or R.
The Marketing Analytics team is tasked with providing data support to marketing operations teams with a mission to drive new subscriber growth. The Sr. Manager, Data Analytics will play a critical analytics role in supporting media channels including Paid Search, Display, Social, Video, Audio and Affiliate. This individual will analyze complex data from both internal and external sources to help identify opportunities, inform media buying, optimize conversion funnels and ensure media dollars are optimally invested. The ideal candidate has a passion for the digital media landscape and understands the intricacies and unique attributes of every step in the marketing funnel.
Responsibilities :
Support Paid Digital marketing team (Social, Display, Paid Search, Audio, Video and affiliate channels) to optimize channel performance, understand analytics needs and set roadmaps for analytics work
Develop and maintain key analyses around our marketing funnel, build automated reporting and present results to the broader organization
Monitor and analyze performance data across channels, tactics, partners and individual ad networks to ensure budget is optimized
Mine internal user and response data to develop targeting models, decision rules and response forecasting
Develop test and learn strategies related to targeting, creatives and other variables to improve end-to-end conversion throughout the funnel
Manage user acquisition data tracking integrations both internally and with third parties
Basic Qualifications :
7+ years of experience within digital marketing and advanced data analytics
Strong analytical skills with the ability to apply business strategy to data analysis and recommendations
Expertise in digital media, web analytics and in-app systems including ad serving, tracking and reporting tools including DoubleClick, DART, Adobe Analytics, Kochava, Flashtalking, media platforms (DBM, Google Search, Adwords, Facebook, etc.) and DMP solutions (BlueKai, Salesforce, etc.)
Deep understanding of the underlying technology and algorithms behind each of our partner ad networks/platforms and how to optimize results
Excellent understanding of media fundamentals and industry knowledge, including media metrics and quantitative business measures
Strong understanding of measurement and attribution
Expertise manipulating large data sets, interpreting data trends and using a multitude of disparate data sources and tools
Proficiency with SQL
Familiarity with business intelligence platforms and tools (e.g., Tableau, Looker, etc.)
Preferred Qualifications :
Experience in the streaming media industry or other subscription-based service
Python, Scala or R experience writing, managing and deploying code
Required Education :
Bachelor’s degree in relevant focus (i.e., Computer Science, Data Science, Statistics or Machine Learning)
Jul 05, 2019
Full-time
The Marketing Analytics team is tasked with providing data support to marketing operations teams with a mission to drive new subscriber growth. The Sr. Manager, Data Analytics will play a critical analytics role in supporting media channels including Paid Search, Display, Social, Video, Audio and Affiliate. This individual will analyze complex data from both internal and external sources to help identify opportunities, inform media buying, optimize conversion funnels and ensure media dollars are optimally invested. The ideal candidate has a passion for the digital media landscape and understands the intricacies and unique attributes of every step in the marketing funnel.
Responsibilities :
Support Paid Digital marketing team (Social, Display, Paid Search, Audio, Video and affiliate channels) to optimize channel performance, understand analytics needs and set roadmaps for analytics work
Develop and maintain key analyses around our marketing funnel, build automated reporting and present results to the broader organization
Monitor and analyze performance data across channels, tactics, partners and individual ad networks to ensure budget is optimized
Mine internal user and response data to develop targeting models, decision rules and response forecasting
Develop test and learn strategies related to targeting, creatives and other variables to improve end-to-end conversion throughout the funnel
Manage user acquisition data tracking integrations both internally and with third parties
Basic Qualifications :
7+ years of experience within digital marketing and advanced data analytics
Strong analytical skills with the ability to apply business strategy to data analysis and recommendations
Expertise in digital media, web analytics and in-app systems including ad serving, tracking and reporting tools including DoubleClick, DART, Adobe Analytics, Kochava, Flashtalking, media platforms (DBM, Google Search, Adwords, Facebook, etc.) and DMP solutions (BlueKai, Salesforce, etc.)
Deep understanding of the underlying technology and algorithms behind each of our partner ad networks/platforms and how to optimize results
Excellent understanding of media fundamentals and industry knowledge, including media metrics and quantitative business measures
Strong understanding of measurement and attribution
Expertise manipulating large data sets, interpreting data trends and using a multitude of disparate data sources and tools
Proficiency with SQL
Familiarity with business intelligence platforms and tools (e.g., Tableau, Looker, etc.)
Preferred Qualifications :
Experience in the streaming media industry or other subscription-based service
Python, Scala or R experience writing, managing and deploying code
Required Education :
Bachelor’s degree in relevant focus (i.e., Computer Science, Data Science, Statistics or Machine Learning)
Data Scientists in the ESPN+ Analytics team focus on informing content decisions for ESPN+ through data modeling, analysis, and actionable insight generation. These analysts focus on improving business results through the combination of statistical rigor, data analysis, and fast paced execution with an emphasis on driving actionable business recommendations.
Responsibilities :
Modeling, Forecasting, and Opportunity Sizing: Both to set goals and help evaluate potential opportunities, this data scientist will be tasked with creating models that ascribe value to content and can inform content development decisions.
Experimentation: Develop test plans, define success metrics, and ensure accurate results methodologically, technically, and statistically.
Deep-Dive Analysis: Analyze user behavioral data to identify patterns, uncover opportunities, and create common understanding of how people are interacting with the platform and content.
Partnership: Partner closely with business stakeholders to identify and unlock opportunities, and with other data teams to improve platform capabilities around data modeling, testing platforms, data visualization, and data architecture.
Basic Qualifications :
5+ years of analytical experience.
3+ years work experience using SQL
2+ years Python/R or other statistical programming language
Experience with advanced data modeling and predictive analytics
Familiarity with data exploration and data visualization tools like Tableau, Looker, Chartio, etc.
Understanding of statistics concepts (e.g., hypothesis testing, regression analysis).
Ability to think strategically, analyze and interpret market and consumer information.
Strong communication skills, as well as written and verbal presentation skills.
Advanced degree in an analytical field or equivalent experience
Jul 04, 2019
Full-time
Data Scientists in the ESPN+ Analytics team focus on informing content decisions for ESPN+ through data modeling, analysis, and actionable insight generation. These analysts focus on improving business results through the combination of statistical rigor, data analysis, and fast paced execution with an emphasis on driving actionable business recommendations.
Responsibilities :
Modeling, Forecasting, and Opportunity Sizing: Both to set goals and help evaluate potential opportunities, this data scientist will be tasked with creating models that ascribe value to content and can inform content development decisions.
Experimentation: Develop test plans, define success metrics, and ensure accurate results methodologically, technically, and statistically.
Deep-Dive Analysis: Analyze user behavioral data to identify patterns, uncover opportunities, and create common understanding of how people are interacting with the platform and content.
Partnership: Partner closely with business stakeholders to identify and unlock opportunities, and with other data teams to improve platform capabilities around data modeling, testing platforms, data visualization, and data architecture.
Basic Qualifications :
5+ years of analytical experience.
3+ years work experience using SQL
2+ years Python/R or other statistical programming language
Experience with advanced data modeling and predictive analytics
Familiarity with data exploration and data visualization tools like Tableau, Looker, Chartio, etc.
Understanding of statistics concepts (e.g., hypothesis testing, regression analysis).
Ability to think strategically, analyze and interpret market and consumer information.
Strong communication skills, as well as written and verbal presentation skills.
Advanced degree in an analytical field or equivalent experience
The Portland Water Bureau is seeking a Technology Manager to join their team.
The Portland Water Bureau's mission is serving excellent water every minute of every day. We have been serving the community since 1895, and today provide water to nearly 1 million Oregonians. We recognize that there are many challenges to fulfilling our mission and that technology plays an increasingly critical role in overcoming them: whether it is enhancing our ability to interact with our diverse customers in ways that meet their needs; planning for the future of the $8 billion dollars in assets that comprise Portland's water system; or ensuring that our employees have access to critical information they need to make decisions. To meet these challenges with a unified approach, maximizing technology, while ensuring the security of data and customer information, we are seeking an experienced Technology Manager.
The role of the Technology Manager is to ensure that new technologies work cohesively with existing technologies and that technology decisions are part of a comprehensive strategic plan/program. The bureau recognizes that using interconnected, advanced, progressive technology to manage, operate, forecast and communicate with our customers, each other and outside partners requires an overall vision and strategy that maximizes our technology investment.
The Technology Manager is responsible for developing and implementing a comprehensive technology plan that ensures new technologies enhance the bureau's efficiency and effectiveness, leverage and maximize existing systems, and contribute to the ability to achieve our mission and goals.
For more information, please click the "Apply Now" button on this page to visit our website.
Jul 03, 2019
Full-time
The Portland Water Bureau is seeking a Technology Manager to join their team.
The Portland Water Bureau's mission is serving excellent water every minute of every day. We have been serving the community since 1895, and today provide water to nearly 1 million Oregonians. We recognize that there are many challenges to fulfilling our mission and that technology plays an increasingly critical role in overcoming them: whether it is enhancing our ability to interact with our diverse customers in ways that meet their needs; planning for the future of the $8 billion dollars in assets that comprise Portland's water system; or ensuring that our employees have access to critical information they need to make decisions. To meet these challenges with a unified approach, maximizing technology, while ensuring the security of data and customer information, we are seeking an experienced Technology Manager.
The role of the Technology Manager is to ensure that new technologies work cohesively with existing technologies and that technology decisions are part of a comprehensive strategic plan/program. The bureau recognizes that using interconnected, advanced, progressive technology to manage, operate, forecast and communicate with our customers, each other and outside partners requires an overall vision and strategy that maximizes our technology investment.
The Technology Manager is responsible for developing and implementing a comprehensive technology plan that ensures new technologies enhance the bureau's efficiency and effectiveness, leverage and maximize existing systems, and contribute to the ability to achieve our mission and goals.
For more information, please click the "Apply Now" button on this page to visit our website.
The Walt Disney World Revenue Planning and Forecasting team is responsible for the preparation of monthly forecasts, Long-Term Plans and Annual Operating Plans (AOPs) for all Walt Disney World lines of business (LOBs), including admissions / attendance, rooms, food & beverage, merchandise and other revenue.
This role will have responsibility for consolidation of the Long-Term Plan, AOP and monthly forecasts across all revenue LOBs. The role will partner with members of all revenue LOB teams as well as the WDW Financial Planning team, the DPEP Segment Financial Planning team and other key players across DPEP Finance and the WDW Commercial Strategy organization. She or he will proactively lead and clearly communicate expectations for all revenue planning and forecast processes and lead development of presentations for senior leadership, providing valuable information and insights on business performance. This role will have two direct reports: one full-time Cast Member and one professional intern.
Responsibilities :
Lead team responsible for weekly and monthly reporting and forecasting processes with a high attention to detail and an ability to handle multiple priorities in a fast-paced environment
Communicate timely and accurate information to partners in support of all financial planning and forecasting processes, quarterly earnings reports and other presentations
Translate business performance drivers into insightful analysis, recommendations, and presentations for senior leadership
Partner with multiple stakeholders within Revenue Planning & Forecasting, Finance, Commercial Strategy and Marking Center of Excellence to provide actionable insights and influence business decisions
Basic Qualifications :
Bachelor’s degree in Finance, Economics or other business / quantitative field
Minimum four years of experience in financial / quantitative analysis with ability to articulate compelling story about business performance
Demonstrated ability to leverage Excel and PowerPoint to develop convincing analyses and presentations
Ability to work in a fast-paced, collaborative team environment with a positive demeanor
Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately and proactively with minimal supervision
Demonstrated strong sense of accountability and pride in delivering high quality deliverables
Required Education :
Master’s degree or equivalent
Prior experience with revenue planning and forecasting processes
Knowledge of DPEP financial processes / systems
Experience managing direct reports
Jun 30, 2019
Full-time
The Walt Disney World Revenue Planning and Forecasting team is responsible for the preparation of monthly forecasts, Long-Term Plans and Annual Operating Plans (AOPs) for all Walt Disney World lines of business (LOBs), including admissions / attendance, rooms, food & beverage, merchandise and other revenue.
This role will have responsibility for consolidation of the Long-Term Plan, AOP and monthly forecasts across all revenue LOBs. The role will partner with members of all revenue LOB teams as well as the WDW Financial Planning team, the DPEP Segment Financial Planning team and other key players across DPEP Finance and the WDW Commercial Strategy organization. She or he will proactively lead and clearly communicate expectations for all revenue planning and forecast processes and lead development of presentations for senior leadership, providing valuable information and insights on business performance. This role will have two direct reports: one full-time Cast Member and one professional intern.
Responsibilities :
Lead team responsible for weekly and monthly reporting and forecasting processes with a high attention to detail and an ability to handle multiple priorities in a fast-paced environment
Communicate timely and accurate information to partners in support of all financial planning and forecasting processes, quarterly earnings reports and other presentations
Translate business performance drivers into insightful analysis, recommendations, and presentations for senior leadership
Partner with multiple stakeholders within Revenue Planning & Forecasting, Finance, Commercial Strategy and Marking Center of Excellence to provide actionable insights and influence business decisions
Basic Qualifications :
Bachelor’s degree in Finance, Economics or other business / quantitative field
Minimum four years of experience in financial / quantitative analysis with ability to articulate compelling story about business performance
Demonstrated ability to leverage Excel and PowerPoint to develop convincing analyses and presentations
Ability to work in a fast-paced, collaborative team environment with a positive demeanor
Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately and proactively with minimal supervision
Demonstrated strong sense of accountability and pride in delivering high quality deliverables
Required Education :
Master’s degree or equivalent
Prior experience with revenue planning and forecasting processes
Knowledge of DPEP financial processes / systems
Experience managing direct reports
Consumer Insight, Measurement & Analytics (CIMA) is part of the Marketing & Sales center of excellence for Disney Parks, Experiences and Products. CIMA influences decision making with integrated, objective, and actionable insights. Within CIMA, the Digital & Travel Operations Analytics (DTOA) team provides analysis across the primary modes used by Guests/clients for vacation discovery, planning, transacting, and management to enable decision making and optimization. The Travel Operations Analyst will provide measurement and analytical support for contact centers at Walt Disney World. He/she will partner with operations leaders to evaluate the performance of existing processes and develop measurement plans to evaluate new strategies and technology designed to improve the guest experience and drive business results. In order to succeed in the role, the candidate must be comfortable working with partners, preparing recurring reporting, conducting both planned and ad hoc analyses, and communicating insights to stakeholders. This position reports to the Travel Operations Analytics Manager and has no direct reports.
Responsibilities :
Build, maintain, and distribute recurring contact center reporting
Provide analytic expertise on contact center eCommerce teams (web chat, in-app messaging, email)
Perform data discovery and documentation on new data sources
Partner with Data Services teams to build automated processes and troubleshoot data discrepancies
Develop monthly performance recommendations to support the variable pay program
Provide analytical support to the contact center Project Development and Technology Solutions teams, measuring and interpreting the business impact of new initiatives and technology enhancements.
Develop presentations that provide quantitative analysis and recommendations to stakeholders on assigned projects
Basic Qualifications :
1+ years of analytical and data exploration experience
Excellent problem solving skills with the ability to proactively identify and develop solutions to complex questions
Proven ability to manage analytics projects from discovery through completion
Understand how to derive actionable insights from data
Excellent written and verbal communication skills
Ability to maintain and grow relationships with partners/clients/team
Proficiency with reporting, data visualization, and analytical tools such as Excel, SQL, Tableau, R, SAS, and/or Python
Preferred Qualifications :
Understanding of contact center and web metrics
Experience using forecasting methodologies
Demonstrated ability to apply statistical rigor to analysis
Understanding of chat and messaging technology
Experience in text mining, sentiment analysis and/or natural language processing
Required Education :
Bachelor’s degree in an analytical/quantitative field
Preferred Education :
Graduate degree in an analytical/quantitative field
Jun 29, 2019
Full-time
Consumer Insight, Measurement & Analytics (CIMA) is part of the Marketing & Sales center of excellence for Disney Parks, Experiences and Products. CIMA influences decision making with integrated, objective, and actionable insights. Within CIMA, the Digital & Travel Operations Analytics (DTOA) team provides analysis across the primary modes used by Guests/clients for vacation discovery, planning, transacting, and management to enable decision making and optimization. The Travel Operations Analyst will provide measurement and analytical support for contact centers at Walt Disney World. He/she will partner with operations leaders to evaluate the performance of existing processes and develop measurement plans to evaluate new strategies and technology designed to improve the guest experience and drive business results. In order to succeed in the role, the candidate must be comfortable working with partners, preparing recurring reporting, conducting both planned and ad hoc analyses, and communicating insights to stakeholders. This position reports to the Travel Operations Analytics Manager and has no direct reports.
Responsibilities :
Build, maintain, and distribute recurring contact center reporting
Provide analytic expertise on contact center eCommerce teams (web chat, in-app messaging, email)
Perform data discovery and documentation on new data sources
Partner with Data Services teams to build automated processes and troubleshoot data discrepancies
Develop monthly performance recommendations to support the variable pay program
Provide analytical support to the contact center Project Development and Technology Solutions teams, measuring and interpreting the business impact of new initiatives and technology enhancements.
Develop presentations that provide quantitative analysis and recommendations to stakeholders on assigned projects
Basic Qualifications :
1+ years of analytical and data exploration experience
Excellent problem solving skills with the ability to proactively identify and develop solutions to complex questions
Proven ability to manage analytics projects from discovery through completion
Understand how to derive actionable insights from data
Excellent written and verbal communication skills
Ability to maintain and grow relationships with partners/clients/team
Proficiency with reporting, data visualization, and analytical tools such as Excel, SQL, Tableau, R, SAS, and/or Python
Preferred Qualifications :
Understanding of contact center and web metrics
Experience using forecasting methodologies
Demonstrated ability to apply statistical rigor to analysis
Understanding of chat and messaging technology
Experience in text mining, sentiment analysis and/or natural language processing
Required Education :
Bachelor’s degree in an analytical/quantitative field
Preferred Education :
Graduate degree in an analytical/quantitative field
Consumer Insight, Measurement & Analytics (CIMA) is a Global Marketing & Sales organization within Walt Disney Parks and Resorts (WDPR) that informs strategy development and decision-making through actionable data analytics, integration and insights. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture, analyze and optimize our websites to drive Guest satisfaction and business outcomes. We use data to maximize the magic in Guest trips to the greatest vacation destinations in the world, including the Walt Disney World Resort in Florida, the Disneyland Resort in California, Hong Kong Disneyland Resort, and the Shanghai Disneyland Resort. We also support businesses such as Disney Cruise Line, Adventures by Disney and Disney Vacation Club.
The Manager, Digital Analytics must be an innovative problem solver with a passion for developing and growing a team. The leader must be able to inspire others and have a desire for continuous learning in the dynamic space of Digital Analytics. The position reports to the Vice President, Digital Analytics and Travel Operations, and leads multiple direct reports.
Responsibilities :
Lead a team of professionals within focused on web, mobile app and contact center analytics
Provide insight from the data and communicate opportunities or issues through holistic storytelling
Ensure that that there is a culture of quality within the team in all aspects including data quality, analytical thought leadership, best practices, cast development and partner relationships
Support commercial teams, product management groups and other teams with ad-hoc reporting and in-depth analysis
Recommend optimization tactics to improve performance continuously
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance
Seek opportunities to improve the report processes, data collection, delivery methods, and value
Exercise judgment and interpretation of requests to deliver the appropriate metric with the necessary context
Provide guidance and support to casual users/ consumers of the metrics
Guide data requirements by working with other data management, analytic, technology and business groups within the enterprise to ensure that the data needed is available for analysis
Basic Qualifications :
Bachelor’s Degree or equivalent experience
5+ years web analytics experience
Experience in actionable analytics and optimization
Ability to derive and present insights from data
Advanced knowledge of Adobe SAnalytics products
Excellent written and verbal communication skills
Advanced experience in communicating with senior managers and executives
Experience in strategic marketing and planning
Deep understanding of segmentation and targeting
Must be able to manage time effectively within a very complex environment
Ability to lead and develop team of several people
Preferred Qualifications :
MBA or equivalent work experience
Travel Industry and ecommerce experience
Understanding of direct marketing and personalization
Experience with business intelligence tools
Knowledge of statistical testing methodology
Experience in monetizing actions such as insights delivered
Conversational ability in Mandarin or French is an asset
Required Education :
Bachelor’s degree in a quantitative field – e.g. Marketing, Mathematics, Engineering, Economics, etc.
Jun 28, 2019
Full-time
Consumer Insight, Measurement & Analytics (CIMA) is a Global Marketing & Sales organization within Walt Disney Parks and Resorts (WDPR) that informs strategy development and decision-making through actionable data analytics, integration and insights. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture, analyze and optimize our websites to drive Guest satisfaction and business outcomes. We use data to maximize the magic in Guest trips to the greatest vacation destinations in the world, including the Walt Disney World Resort in Florida, the Disneyland Resort in California, Hong Kong Disneyland Resort, and the Shanghai Disneyland Resort. We also support businesses such as Disney Cruise Line, Adventures by Disney and Disney Vacation Club.
The Manager, Digital Analytics must be an innovative problem solver with a passion for developing and growing a team. The leader must be able to inspire others and have a desire for continuous learning in the dynamic space of Digital Analytics. The position reports to the Vice President, Digital Analytics and Travel Operations, and leads multiple direct reports.
Responsibilities :
Lead a team of professionals within focused on web, mobile app and contact center analytics
Provide insight from the data and communicate opportunities or issues through holistic storytelling
Ensure that that there is a culture of quality within the team in all aspects including data quality, analytical thought leadership, best practices, cast development and partner relationships
Support commercial teams, product management groups and other teams with ad-hoc reporting and in-depth analysis
Recommend optimization tactics to improve performance continuously
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance
Seek opportunities to improve the report processes, data collection, delivery methods, and value
Exercise judgment and interpretation of requests to deliver the appropriate metric with the necessary context
Provide guidance and support to casual users/ consumers of the metrics
Guide data requirements by working with other data management, analytic, technology and business groups within the enterprise to ensure that the data needed is available for analysis
Basic Qualifications :
Bachelor’s Degree or equivalent experience
5+ years web analytics experience
Experience in actionable analytics and optimization
Ability to derive and present insights from data
Advanced knowledge of Adobe SAnalytics products
Excellent written and verbal communication skills
Advanced experience in communicating with senior managers and executives
Experience in strategic marketing and planning
Deep understanding of segmentation and targeting
Must be able to manage time effectively within a very complex environment
Ability to lead and develop team of several people
Preferred Qualifications :
MBA or equivalent work experience
Travel Industry and ecommerce experience
Understanding of direct marketing and personalization
Experience with business intelligence tools
Knowledge of statistical testing methodology
Experience in monetizing actions such as insights delivered
Conversational ability in Mandarin or French is an asset
Required Education :
Bachelor’s degree in a quantitative field – e.g. Marketing, Mathematics, Engineering, Economics, etc.
The Direct-to-Consumer and International (DTCI) Data Platform group is a team focused on utilizing cutting edge technology to bring the power of data to DTCI and provide solid guidance in the decision-making process across the organization. We focus on using data that is collected from DTCI video streaming platforms to improve experiences for our guests through personalization and analytics-based decision-making. The Associate Data Scientist will be primarily focused on delivering value by developing algorithms that drive integral underlying functionality of our various video streaming services. In addition, throughout the algorithm development process, the role involves performing thorough data analyses and presenting these findings to stakeholders across the organization. Collaboration is key to success at Disney. The Associate Data Scientist is expected to work closely with various teams throughout any given project, so strong communication skills are a must.
Responsibilities:
Master’s degree in a quantitative discipline (statistics, mathematics, data science, economics, etc.)
Bachelor’s degree in a quantitative discipline (statistics, mathematics, data science, economics, etc.) with at least 3 years of professional work experience as a data scientist will be considered
Deep knowledge of statistical principles and the underlying data assumptions on which they rely
Hands-on experience building at least 2 of the following statistical models/techniques: recommendation systems, reinforcement learning, neural networks, deep learning, optimization and simulation, churn models, logistic/linear regression, forecasting, experimental design, clustering and segmentation
Ability to program in Python, R, or other statistical programming language(s)
Familiarity with databases and data retrieval, including SQL
A passion for data, entertainment, and technology
Preferred Qualifications:
Previous experience in entertainment
Knowledge of the video streaming industry
Experience working with real-time streaming data
Previous experience or internships in a data science role
Hands-on experience with AWS or other similar cloud services
Demonstrated delivery of machine learning techniques in real-time applications
The ability to effectively communicate technical ideas to both technical and non-technical audiences
Jun 20, 2019
Full-time
The Direct-to-Consumer and International (DTCI) Data Platform group is a team focused on utilizing cutting edge technology to bring the power of data to DTCI and provide solid guidance in the decision-making process across the organization. We focus on using data that is collected from DTCI video streaming platforms to improve experiences for our guests through personalization and analytics-based decision-making. The Associate Data Scientist will be primarily focused on delivering value by developing algorithms that drive integral underlying functionality of our various video streaming services. In addition, throughout the algorithm development process, the role involves performing thorough data analyses and presenting these findings to stakeholders across the organization. Collaboration is key to success at Disney. The Associate Data Scientist is expected to work closely with various teams throughout any given project, so strong communication skills are a must.
Responsibilities:
Master’s degree in a quantitative discipline (statistics, mathematics, data science, economics, etc.)
Bachelor’s degree in a quantitative discipline (statistics, mathematics, data science, economics, etc.) with at least 3 years of professional work experience as a data scientist will be considered
Deep knowledge of statistical principles and the underlying data assumptions on which they rely
Hands-on experience building at least 2 of the following statistical models/techniques: recommendation systems, reinforcement learning, neural networks, deep learning, optimization and simulation, churn models, logistic/linear regression, forecasting, experimental design, clustering and segmentation
Ability to program in Python, R, or other statistical programming language(s)
Familiarity with databases and data retrieval, including SQL
A passion for data, entertainment, and technology
Preferred Qualifications:
Previous experience in entertainment
Knowledge of the video streaming industry
Experience working with real-time streaming data
Previous experience or internships in a data science role
Hands-on experience with AWS or other similar cloud services
Demonstrated delivery of machine learning techniques in real-time applications
The ability to effectively communicate technical ideas to both technical and non-technical audiences
Comprised of Disney’s international media businesses and the Company’s various streaming services, the Direct-to-Consumer and International (DTCI) segment aligns technology, content and distribution platforms to expand the Company’s global footprint and deliver world-class, personalized entertainment experiences to consumers around the world. The Walt Disney Company’s Direct-to-Consumer and International segment (DTCI) is a global, multiplatform media, technology and distribution organization for high-quality content created by Disney’s Studio Entertainment and Media Networks groups. DTCI includes Disney’s international media operations and the Company’s direct-to-consumer businesses globally, including the upcoming Disney-branded direct-to-consumer streaming service, the Company’s ownership stake in Hulu, and the ESPN+ sports streaming service, programmed in partnership with ESPN. BAMTECH Media, developer of the ESPN+ and Disney-branded streaming platforms, oversees all consumer-facing digital technology and products across the Company as part of the Direct-to-Consumer and International segment. The Data Quality team partners with the Product Management and Engineering functions of the Data Platform team as well as with legal, privacy and the industry group to ensure consistent, trustworthy data across all of DTCI and TWDC. The group creates strategy designed to ensure quality data that is also secure and compliant with internal and legal standards. The group works with other groups within the DTCI technology organization to implement the data quality strategy within platform components, reporting and analytics, tools and compliance standards.· This Director, Data Quality is a leadership position within the Data Platforms group of The Walt Disney Company’s Direct-to-Consumer and International Technology (DTCI) division. This role reports to the Senior Vice President, Data Platforms.
Responsibilities :
Providing leadership for the data quality and governance strategy and analysis functions within the DTCI Data Platforms team. This includes working with existing data governance functions within The Walt Disney Company as well as developing the data governance strategy, policies and standards, and key risk metrics.
Partner with the Vice President, Data Platforms Product Management and Vice President, Data
Platforms Engineering on the product strategy, platform capabilities, tools and deliverables necessary to imbue the platform the proper set of complete, compliant and secure data
Presenting within the technical domain to and partnering with individual engineers, analysts andexecutives.
Defining and delivering against data governance policies and procedures in a federated and complex organizational construct using a combination of influence and authority to execute broad strategic objectives.
Educate and influence senior technology and business leadership in the data quality domain, articulating conceptual ideas and their impact to a widely divergent audience using excellent verbal, written, and listening skills.
Specific Responsibilities :
Define the data quality strategy and liaise to ensure proper implementation
Define and implement data governance structure, policies and procedures and ensure compliance; implement control functions and KPIs to monitor compliance
Ensure rigorous data management standards. Identify and address existing data quality issues and implement road maps for tactical and strategic enhancements
Develop data classification standards. Oversee data classification, definition, and proactive data quality. Build an awareness program and implement the policies. Integrate data classification standards into related policies and procedures
Define and implement detailed standards, aligned to support all underlying data systems
Ensure compliance with regulatory requirements related to user data.
Document the security and privacy requirements for different categories of TWDC and DTCI data
Basic Qualifications :
Experience with data warehouse, database and data management concepts, processes, tools and technologies including BI, Big Data, ETL and MPP databases preferred
Excellent communication skills (oral and written) and organizational skills
Able to communicate at multiple levels ranging from front-line personnel to C-level executives
Demonstrates deep understanding of database related audit and compliance goals and processes
Must possess the proven ability to assess information security, policies and procedures and operational risk
Background in data and information management projects, operating in a highly complex and regulated environment
Develop data classification standards. Oversee data classification, definition, and proactive data quality. Build an awareness program and implement the policies. Integrate data classification standards into related policies and procedures
Define and implement detailed standards, aligned to support all underlying data systems
Ensure compliance with regulatory requirements related to user data
Document the security and privacy requirements for different categories of TWDC and DTCI data
Required Education :
Bachelor’s degree, with equivalent work experience in MIS, Computer Science or related discipline.
Jul 04, 2019
Full-time
Comprised of Disney’s international media businesses and the Company’s various streaming services, the Direct-to-Consumer and International (DTCI) segment aligns technology, content and distribution platforms to expand the Company’s global footprint and deliver world-class, personalized entertainment experiences to consumers around the world. The Walt Disney Company’s Direct-to-Consumer and International segment (DTCI) is a global, multiplatform media, technology and distribution organization for high-quality content created by Disney’s Studio Entertainment and Media Networks groups. DTCI includes Disney’s international media operations and the Company’s direct-to-consumer businesses globally, including the upcoming Disney-branded direct-to-consumer streaming service, the Company’s ownership stake in Hulu, and the ESPN+ sports streaming service, programmed in partnership with ESPN. BAMTECH Media, developer of the ESPN+ and Disney-branded streaming platforms, oversees all consumer-facing digital technology and products across the Company as part of the Direct-to-Consumer and International segment. The Data Quality team partners with the Product Management and Engineering functions of the Data Platform team as well as with legal, privacy and the industry group to ensure consistent, trustworthy data across all of DTCI and TWDC. The group creates strategy designed to ensure quality data that is also secure and compliant with internal and legal standards. The group works with other groups within the DTCI technology organization to implement the data quality strategy within platform components, reporting and analytics, tools and compliance standards.· This Director, Data Quality is a leadership position within the Data Platforms group of The Walt Disney Company’s Direct-to-Consumer and International Technology (DTCI) division. This role reports to the Senior Vice President, Data Platforms.
Responsibilities :
Providing leadership for the data quality and governance strategy and analysis functions within the DTCI Data Platforms team. This includes working with existing data governance functions within The Walt Disney Company as well as developing the data governance strategy, policies and standards, and key risk metrics.
Partner with the Vice President, Data Platforms Product Management and Vice President, Data
Platforms Engineering on the product strategy, platform capabilities, tools and deliverables necessary to imbue the platform the proper set of complete, compliant and secure data
Presenting within the technical domain to and partnering with individual engineers, analysts andexecutives.
Defining and delivering against data governance policies and procedures in a federated and complex organizational construct using a combination of influence and authority to execute broad strategic objectives.
Educate and influence senior technology and business leadership in the data quality domain, articulating conceptual ideas and their impact to a widely divergent audience using excellent verbal, written, and listening skills.
Specific Responsibilities :
Define the data quality strategy and liaise to ensure proper implementation
Define and implement data governance structure, policies and procedures and ensure compliance; implement control functions and KPIs to monitor compliance
Ensure rigorous data management standards. Identify and address existing data quality issues and implement road maps for tactical and strategic enhancements
Develop data classification standards. Oversee data classification, definition, and proactive data quality. Build an awareness program and implement the policies. Integrate data classification standards into related policies and procedures
Define and implement detailed standards, aligned to support all underlying data systems
Ensure compliance with regulatory requirements related to user data.
Document the security and privacy requirements for different categories of TWDC and DTCI data
Basic Qualifications :
Experience with data warehouse, database and data management concepts, processes, tools and technologies including BI, Big Data, ETL and MPP databases preferred
Excellent communication skills (oral and written) and organizational skills
Able to communicate at multiple levels ranging from front-line personnel to C-level executives
Demonstrates deep understanding of database related audit and compliance goals and processes
Must possess the proven ability to assess information security, policies and procedures and operational risk
Background in data and information management projects, operating in a highly complex and regulated environment
Develop data classification standards. Oversee data classification, definition, and proactive data quality. Build an awareness program and implement the policies. Integrate data classification standards into related policies and procedures
Define and implement detailed standards, aligned to support all underlying data systems
Ensure compliance with regulatory requirements related to user data
Document the security and privacy requirements for different categories of TWDC and DTCI data
Required Education :
Bachelor’s degree, with equivalent work experience in MIS, Computer Science or related discipline.
At The Walt Disney Studios, you’ll help bring compelling stories to life through film, music and live entertainment. We tell stories. We tell amazing stories. We blow minds. We don’t just want to dominate the silver screen, we want to dominate the conversation. We’re Disney Studios we own brands like Marvel, LucasFilm, Pixar, Disney Animation, Disney Nature and Hollywood Records. We’d like you to join the Disney Studio Data Services team and make the magic happen through a different kind of story. Our story starts with a team, innovation and ambition. We’re starting by disrupting the status quo, by approaching problems using bleeding-edge technologies, a lean culture, and a thirst for knowledge. We can do it all. This is only the beginning of our story, join us for the rest. Data help drive our business at Disney Studios. Marketing teams need the right data signals to market the right event to the right fan at the right time. Product and business leads need easy access to key metrics to measure the health of their business. We are constantly building new products that rely on data to power user experiences, and these products in-turn generate new, valuable data. With so much of our business depending on the comprehensiveness, availability, and accuracy of data, it is critical that Disney Studios have the right team in place to manage it. We are looking for a seasoned leader to help drive our organizational discipline around Data Services. This leader be responsible for ensuring Disney Studio’s core data systems are meeting the needs of the business. This team will have a hand in strategy, requirements definition and prioritization for Data Ingestion, Data Accessibility, and Business Intelligence. Our data services organization won’t just build data products. This team is the bridge between the business needs and our technical capabilities. We’ll create a data-ecosystem that puts the data/business user first, anticipates needs, and gets ahead of how a user might access data to create data services that empower teams to unleash their full potential.
Responsibilities :
Lead the Data Ingestion team managing business requirements and prioritization of data being collected from source systems for Marketing, Product, and Business Intelligence uses. Works closely with Source Product and Engineering teams as well as business stakeholders.
Lead the Business Intelligence development team managing internal BI tool strategy. This team’s core mission is to ensure the comprehensiveness and usability of the BI tools and the data available within.
Define and maintain overall Data Services strategy and roadmap. Managing Data Services Project Management and Engineering leads. Prioritize team efforts to deliver incremental near-term value while working toward long term vision.
Partner with Engineering, Privacy, and Compliance Leads to ensure Data Services systems meet all privacy and security requirements
Regularly communicate product roadmap and status of key initiatives to internal stakeholders and executives.
Partner with leaders across the lines of business to ensure Data Services team is a consistent thought partner in servicing the various data needs within the organization.
Establish Product Management best practices within the team, building an organization focused on thoughtfully delivering business value.
Define, track and improve key metrics and success criteria for major data services initiatives.
Basic Qualifications :
15+ years of experience leading development and successful launch of back-end data services and/or data-centric business applications
5+ years of data domain technology experience
Ability to prioritize among competing opportunities, balance internal client needs with business priorities, and articulate the rationale behind decisions
5+ years of working in an agile environment
Creative, collaborative thinker with an ability to learn new things, assess problems and identify proactive solutions quickly
Self-starter, comfortable leading change and getting things done.
Preferred Qualifications:
Experience with data analytics or business intelligence platforms preferred
Required Education :
Bachelor’s degree, with equivalent work experience
Jul 04, 2019
Full-time
At The Walt Disney Studios, you’ll help bring compelling stories to life through film, music and live entertainment. We tell stories. We tell amazing stories. We blow minds. We don’t just want to dominate the silver screen, we want to dominate the conversation. We’re Disney Studios we own brands like Marvel, LucasFilm, Pixar, Disney Animation, Disney Nature and Hollywood Records. We’d like you to join the Disney Studio Data Services team and make the magic happen through a different kind of story. Our story starts with a team, innovation and ambition. We’re starting by disrupting the status quo, by approaching problems using bleeding-edge technologies, a lean culture, and a thirst for knowledge. We can do it all. This is only the beginning of our story, join us for the rest. Data help drive our business at Disney Studios. Marketing teams need the right data signals to market the right event to the right fan at the right time. Product and business leads need easy access to key metrics to measure the health of their business. We are constantly building new products that rely on data to power user experiences, and these products in-turn generate new, valuable data. With so much of our business depending on the comprehensiveness, availability, and accuracy of data, it is critical that Disney Studios have the right team in place to manage it. We are looking for a seasoned leader to help drive our organizational discipline around Data Services. This leader be responsible for ensuring Disney Studio’s core data systems are meeting the needs of the business. This team will have a hand in strategy, requirements definition and prioritization for Data Ingestion, Data Accessibility, and Business Intelligence. Our data services organization won’t just build data products. This team is the bridge between the business needs and our technical capabilities. We’ll create a data-ecosystem that puts the data/business user first, anticipates needs, and gets ahead of how a user might access data to create data services that empower teams to unleash their full potential.
Responsibilities :
Lead the Data Ingestion team managing business requirements and prioritization of data being collected from source systems for Marketing, Product, and Business Intelligence uses. Works closely with Source Product and Engineering teams as well as business stakeholders.
Lead the Business Intelligence development team managing internal BI tool strategy. This team’s core mission is to ensure the comprehensiveness and usability of the BI tools and the data available within.
Define and maintain overall Data Services strategy and roadmap. Managing Data Services Project Management and Engineering leads. Prioritize team efforts to deliver incremental near-term value while working toward long term vision.
Partner with Engineering, Privacy, and Compliance Leads to ensure Data Services systems meet all privacy and security requirements
Regularly communicate product roadmap and status of key initiatives to internal stakeholders and executives.
Partner with leaders across the lines of business to ensure Data Services team is a consistent thought partner in servicing the various data needs within the organization.
Establish Product Management best practices within the team, building an organization focused on thoughtfully delivering business value.
Define, track and improve key metrics and success criteria for major data services initiatives.
Basic Qualifications :
15+ years of experience leading development and successful launch of back-end data services and/or data-centric business applications
5+ years of data domain technology experience
Ability to prioritize among competing opportunities, balance internal client needs with business priorities, and articulate the rationale behind decisions
5+ years of working in an agile environment
Creative, collaborative thinker with an ability to learn new things, assess problems and identify proactive solutions quickly
Self-starter, comfortable leading change and getting things done.
Preferred Qualifications:
Experience with data analytics or business intelligence platforms preferred
Required Education :
Bachelor’s degree, with equivalent work experience
The Workforce Management - Strategy & Analytics Manager works with a variety of stakeholders across WDW and within the Workforce Management organization to evaluate and deliver against Workforce Management’s top strategic priorities. Successful candidates will be strategic and analytical thinkers with business knowledge who demonstrate a passion for understanding and tackling new Operations labor frontiers.
This role combines technical, analytical and statistical skills and expertise with project management support and leadership to achieve strategic business objectives. The types of analytics required includes forecasting, optimization, regressions, and end-to-end impact calculations supporting strategic projects, ad hoc requests, what-if analyses, and methodology redesigns.
Responsibilities :
Effectively manages and leads large-scale WFM projects with cross-functional teams
Provides quick and reasonable approach and effort estimates during project planning
Conducts accurate analyses to assess business needs and impacts to frame business cases for assigned projects
Perform exploratory data analysis to gain insights into WDW Operations and identify opportunities
Outlines and clearly explains approach and methodology
Uses results of analysis to clearly lay out appropriate options and recommendations for decision making
Performs analyses to assess proposed analytical methodologies and strategic approaches
Solid understanding of the principles of workforce management operations and analytics
Supports teammates by sharing subject matter expertise and collaborating on analytics approach, design, and/or calculations
Demonstrated passion and commitment to diversity and inclusion including inviting diverse perspectives, fostering an inclusive work environment and supporting workforce diversity
Basic Qualifications :
Demonstrated strong analytical, quantitative, and problem-solving skills
Demonstrated knowledge of mathematical and statistical methods, optimization, simulation, forecasting, and analytics with real-world applications
High level of proficiency in Microsoft Excel and data manipulation and analysis tools
Demonstrated exemplary verbal and written communication skills inclusive of email, project documentation, and executive-level presentations
Ability to tell the story using data, and simplify complex analytics into recommendations that are easily understood for decision-making
Ability to work independently with minimal direction and knows when to seek out information or elevate issues to leadership
Ability to adapt to a rapidly changing business environment and effectively manage multiple priorities and deliver against tight deadlines
Proven partnering and relationship-building skills, working collaboratively with other teams throughout the WDW organization to achieve desired outcomes
Strong project planning, organization, and time management skills
Impeccable attention to detail
Positive change agent
Ability to handle confidential information
Resolves conflicts effectively
Preferred Qualifications :
Prior Workforce Management experience
Expertise in Python, R, Tableau
Required Education :
Bachelor’s degree in Mathematics, Industrial Engineering, Operations Research, Simulation, or related field
Preferred Education :
Advanced degree in related field
Jun 27, 2019
Full-time
The Workforce Management - Strategy & Analytics Manager works with a variety of stakeholders across WDW and within the Workforce Management organization to evaluate and deliver against Workforce Management’s top strategic priorities. Successful candidates will be strategic and analytical thinkers with business knowledge who demonstrate a passion for understanding and tackling new Operations labor frontiers.
This role combines technical, analytical and statistical skills and expertise with project management support and leadership to achieve strategic business objectives. The types of analytics required includes forecasting, optimization, regressions, and end-to-end impact calculations supporting strategic projects, ad hoc requests, what-if analyses, and methodology redesigns.
Responsibilities :
Effectively manages and leads large-scale WFM projects with cross-functional teams
Provides quick and reasonable approach and effort estimates during project planning
Conducts accurate analyses to assess business needs and impacts to frame business cases for assigned projects
Perform exploratory data analysis to gain insights into WDW Operations and identify opportunities
Outlines and clearly explains approach and methodology
Uses results of analysis to clearly lay out appropriate options and recommendations for decision making
Performs analyses to assess proposed analytical methodologies and strategic approaches
Solid understanding of the principles of workforce management operations and analytics
Supports teammates by sharing subject matter expertise and collaborating on analytics approach, design, and/or calculations
Demonstrated passion and commitment to diversity and inclusion including inviting diverse perspectives, fostering an inclusive work environment and supporting workforce diversity
Basic Qualifications :
Demonstrated strong analytical, quantitative, and problem-solving skills
Demonstrated knowledge of mathematical and statistical methods, optimization, simulation, forecasting, and analytics with real-world applications
High level of proficiency in Microsoft Excel and data manipulation and analysis tools
Demonstrated exemplary verbal and written communication skills inclusive of email, project documentation, and executive-level presentations
Ability to tell the story using data, and simplify complex analytics into recommendations that are easily understood for decision-making
Ability to work independently with minimal direction and knows when to seek out information or elevate issues to leadership
Ability to adapt to a rapidly changing business environment and effectively manage multiple priorities and deliver against tight deadlines
Proven partnering and relationship-building skills, working collaboratively with other teams throughout the WDW organization to achieve desired outcomes
Strong project planning, organization, and time management skills
Impeccable attention to detail
Positive change agent
Ability to handle confidential information
Resolves conflicts effectively
Preferred Qualifications :
Prior Workforce Management experience
Expertise in Python, R, Tableau
Required Education :
Bachelor’s degree in Mathematics, Industrial Engineering, Operations Research, Simulation, or related field
Preferred Education :
Advanced degree in related field
Data Scientists in the Disney+ Content Analytics team are the insights and modeling partner for the Disney+ studio content team. They focus on informing content decisions for Disney+ through data modeling, analysis, and actionable insight generation. These analysts focus on improving business results through the combination of statistical rigor, data analysis, and fast paced execution with an emphasis on driving actionable business recommendations.
Responsibilities:
Modeling, Forecasting, and Opportunity Sizing: Both to set goals and help evaluate potential opportunities, this data scientist will be tasked with creating models that ascribe value to content and can inform content development decisions.
Experimentation: Develop test plans, define success metrics, and ensure accurate results methodologically, technically, and statistically.
Deep-Dive Analysis: Analyze user behavioral data to identify patterns, uncover opportunities, and create common understanding of how people are interacting with the platform and content.
Work with other data teams to improve platform capabilities around data modeling, testing platforms, data visualization, and data architecture.
Basic Qualifications:
6+ years of analytical experience.
4+ years work experience using SQL
3+ years Python/R or other statistical programming language
Experience with advanced data modeling and predictive analytics
Familiarity with data exploration and data visualization tools like Tableau, Looker, Chartio, etc.
Understanding of statistics concepts (e.g., hypothesis testing, regression analysis).
Ability to think strategically, analyze and interpret market and consumer information.
Strong communication skills, as well as written and verbal presentation skills.
Advanced degree in an analytical field or equivalent experience
Jun 27, 2019
Full-time
Data Scientists in the Disney+ Content Analytics team are the insights and modeling partner for the Disney+ studio content team. They focus on informing content decisions for Disney+ through data modeling, analysis, and actionable insight generation. These analysts focus on improving business results through the combination of statistical rigor, data analysis, and fast paced execution with an emphasis on driving actionable business recommendations.
Responsibilities:
Modeling, Forecasting, and Opportunity Sizing: Both to set goals and help evaluate potential opportunities, this data scientist will be tasked with creating models that ascribe value to content and can inform content development decisions.
Experimentation: Develop test plans, define success metrics, and ensure accurate results methodologically, technically, and statistically.
Deep-Dive Analysis: Analyze user behavioral data to identify patterns, uncover opportunities, and create common understanding of how people are interacting with the platform and content.
Work with other data teams to improve platform capabilities around data modeling, testing platforms, data visualization, and data architecture.
Basic Qualifications:
6+ years of analytical experience.
4+ years work experience using SQL
3+ years Python/R or other statistical programming language
Experience with advanced data modeling and predictive analytics
Familiarity with data exploration and data visualization tools like Tableau, Looker, Chartio, etc.
Understanding of statistics concepts (e.g., hypothesis testing, regression analysis).
Ability to think strategically, analyze and interpret market and consumer information.
Strong communication skills, as well as written and verbal presentation skills.
Advanced degree in an analytical field or equivalent experience
Data Analysts in the Disney+ Content Analytics team are the experimentation and analytics partner for the Disney+ studio content team. They focus on driving content engagement on Disney+ through measurement, analysis, and insight generation. These analysts focus on improving business results through the combination of statistical rigor, data analysis, and fast paced execution with an emphasis on driving actionable business recommendations.
Responsibilities:
Experimentation: Develop test plans, define success metrics, and ensure accurate results methodologically, technically, and statistically.
Goaling and KPIs: Work “full-stack” to define KPIs and goal metrics with XFN stakeholders, forecast outcomes, and measure pacing against those targets.
Business Performance Reporting, Visualization, and Regression Management: Be the primary partner for cross-functional stakeholders to understand performance of content on the platform. When content engagement is ahead or behind expectations, dig in to drive meaningful, actionable insights that help the business performance improve or double-down on success.
Deep-Dive Analysis: Analyze user behavioral data to identify patterns, uncover opportunities, and create common understanding of how people are interacting with the platform and content.
Forecasting, and Opportunity Sizing: Both to set goals and help evaluate potential opportunities, this analyst will be tasked with forecasting and opportunity sizing. This will help business stakeholders evaluate trade-offs in different approaches, and create targets for driving business performance.
Partnership: Partner closely with business stakeholders to identify and unlock opportunities, and with other data teams to improve platform capabilities around data modeling, testing platforms, data visualization, and data architecture.
Basic Qualifications:
4+ years of analytical experience.
2+ years work experience using SQL and Python/R or other statistical programming language.
Familiarity with data exploration and data visualization tools like Tableau, Looker, Chartio, etc.
Understanding of statistics concepts (e.g., hypothesis testing, regression analysis).
Ability to think strategically, analyze and interpret market and consumer information.
Strong communication skills, as well as written and verbal presentation skills.
Degree in an analytical field.
Jun 27, 2019
Full-time
Data Analysts in the Disney+ Content Analytics team are the experimentation and analytics partner for the Disney+ studio content team. They focus on driving content engagement on Disney+ through measurement, analysis, and insight generation. These analysts focus on improving business results through the combination of statistical rigor, data analysis, and fast paced execution with an emphasis on driving actionable business recommendations.
Responsibilities:
Experimentation: Develop test plans, define success metrics, and ensure accurate results methodologically, technically, and statistically.
Goaling and KPIs: Work “full-stack” to define KPIs and goal metrics with XFN stakeholders, forecast outcomes, and measure pacing against those targets.
Business Performance Reporting, Visualization, and Regression Management: Be the primary partner for cross-functional stakeholders to understand performance of content on the platform. When content engagement is ahead or behind expectations, dig in to drive meaningful, actionable insights that help the business performance improve or double-down on success.
Deep-Dive Analysis: Analyze user behavioral data to identify patterns, uncover opportunities, and create common understanding of how people are interacting with the platform and content.
Forecasting, and Opportunity Sizing: Both to set goals and help evaluate potential opportunities, this analyst will be tasked with forecasting and opportunity sizing. This will help business stakeholders evaluate trade-offs in different approaches, and create targets for driving business performance.
Partnership: Partner closely with business stakeholders to identify and unlock opportunities, and with other data teams to improve platform capabilities around data modeling, testing platforms, data visualization, and data architecture.
Basic Qualifications:
4+ years of analytical experience.
2+ years work experience using SQL and Python/R or other statistical programming language.
Familiarity with data exploration and data visualization tools like Tableau, Looker, Chartio, etc.
Understanding of statistics concepts (e.g., hypothesis testing, regression analysis).
Ability to think strategically, analyze and interpret market and consumer information.
Strong communication skills, as well as written and verbal presentation skills.
Degree in an analytical field.
Data Analysts in the Disney+ Content Analytics team are the experimentation and analytics partner for the Disney+ studio content team. They focus on driving content engagement on Disney+ through measurement, analysis, and insight generation. These analysts focus on improving business results through the combination of statistical rigor, data analysis, and fast paced execution with an emphasis on driving actionable business recommendations.
Responsibilities:
Experimentation: Develop test plans, define success metrics, and ensure accurate results methodologically, technically, and statistically.
Goaling and KPIs: Work “full-stack” to define KPIs and goal metrics with XFN stakeholders, forecast outcomes, and measure pacing against those targets.
Business Performance Reporting, Visualization, and Regression Management: Be the primary partner for cross-functional stakeholders to understand performance of content on the platform. When content engagement is ahead or behind expectations, dig in to drive meaningful, actionable insights that help the business performance improve or double-down on success.
Deep-Dive Analysis: Analyze user behavioral data to identify patterns, uncover opportunities, and create common understanding of how people are interacting with the platform and content.
Forecasting, and Opportunity Sizing: Both to set goals and help evaluate potential opportunities, this analyst will be tasked with forecasting and opportunity sizing. This will help business stakeholders evaluate trade-offs in different approaches, and create targets for driving business performance.
Partnership: Partner closely with business stakeholders to identify and unlock opportunities, and with other data teams to improve platform capabilities around data modeling, testing platforms, data visualization, and data architecture.
Basic Qualifications :
5+ years of analytical experience.
3+ years work experience using SQL and Python/R or other statistical programming language.
Familiarity with data exploration and data visualization tools like Tableau, Looker, Chartio, etc.
Understanding of statistics concepts (e.g., hypothesis testing, regression analysis).
Ability to think strategically, analyze and interpret market and consumer information.
Strong communication skills, as well as written and verbal presentation skills.
Degree in an analytical field.
Jun 27, 2019
Full-time
Data Analysts in the Disney+ Content Analytics team are the experimentation and analytics partner for the Disney+ studio content team. They focus on driving content engagement on Disney+ through measurement, analysis, and insight generation. These analysts focus on improving business results through the combination of statistical rigor, data analysis, and fast paced execution with an emphasis on driving actionable business recommendations.
Responsibilities:
Experimentation: Develop test plans, define success metrics, and ensure accurate results methodologically, technically, and statistically.
Goaling and KPIs: Work “full-stack” to define KPIs and goal metrics with XFN stakeholders, forecast outcomes, and measure pacing against those targets.
Business Performance Reporting, Visualization, and Regression Management: Be the primary partner for cross-functional stakeholders to understand performance of content on the platform. When content engagement is ahead or behind expectations, dig in to drive meaningful, actionable insights that help the business performance improve or double-down on success.
Deep-Dive Analysis: Analyze user behavioral data to identify patterns, uncover opportunities, and create common understanding of how people are interacting with the platform and content.
Forecasting, and Opportunity Sizing: Both to set goals and help evaluate potential opportunities, this analyst will be tasked with forecasting and opportunity sizing. This will help business stakeholders evaluate trade-offs in different approaches, and create targets for driving business performance.
Partnership: Partner closely with business stakeholders to identify and unlock opportunities, and with other data teams to improve platform capabilities around data modeling, testing platforms, data visualization, and data architecture.
Basic Qualifications :
5+ years of analytical experience.
3+ years work experience using SQL and Python/R or other statistical programming language.
Familiarity with data exploration and data visualization tools like Tableau, Looker, Chartio, etc.
Understanding of statistics concepts (e.g., hypothesis testing, regression analysis).
Ability to think strategically, analyze and interpret market and consumer information.
Strong communication skills, as well as written and verbal presentation skills.
Degree in an analytical field.
The Incentive Process Control Analyst (Part-time) is responsible for system changes for onboarding and off-boarding Sales Cast Members, contract/revenue split processing, licensing tracking and auditing, and DVC Sales monthly/quarterly/annual recognition programs.
Responsibilities:
Collaborate with Training, Recruitment, Sales, and Technology partners to ensure all Sales Cast Members have the required system access
Manage and research contract splits to ensure appropriate revenue distribution between channels and Sales Cast Members
Develop, implement and fulfill on sales award incentives to motivate Sales Cast to achieve financial expectations
Conduct analysis on sales award incentives to determine impact on business results and cast incentive payments
Partner with team to efficiently manage incoming and outgoing communication from internal team mailbox
Basic Qualifications:
Demonstrated strong attention to detail
Demonstrated strong organizational skills
Demonstrated ability to handle confidential information
Demonstrated strong written and verbal communication skills
Preferred Qualifications:
Working knowledge of Microsoft Office (mainly Excel)
Basic knowledge of SQL
Required Education:
High School Degree or equivalent
Preferred Education:
Bachelor's Degree or equivalent
Jun 26, 2019
Part-time
The Incentive Process Control Analyst (Part-time) is responsible for system changes for onboarding and off-boarding Sales Cast Members, contract/revenue split processing, licensing tracking and auditing, and DVC Sales monthly/quarterly/annual recognition programs.
Responsibilities:
Collaborate with Training, Recruitment, Sales, and Technology partners to ensure all Sales Cast Members have the required system access
Manage and research contract splits to ensure appropriate revenue distribution between channels and Sales Cast Members
Develop, implement and fulfill on sales award incentives to motivate Sales Cast to achieve financial expectations
Conduct analysis on sales award incentives to determine impact on business results and cast incentive payments
Partner with team to efficiently manage incoming and outgoing communication from internal team mailbox
Basic Qualifications:
Demonstrated strong attention to detail
Demonstrated strong organizational skills
Demonstrated ability to handle confidential information
Demonstrated strong written and verbal communication skills
Preferred Qualifications:
Working knowledge of Microsoft Office (mainly Excel)
Basic knowledge of SQL
Required Education:
High School Degree or equivalent
Preferred Education:
Bachelor's Degree or equivalent
DTCI is seeking an intern to help product managers define and bring to market our vision for a qualified, unified dataset within the Data Platform. A successful candidate will actively assist product managers in working with the dataset to power our Custom Audience Segmentation Platform (CAMP) – which enables audience discovery and activation across advertising, marketing, content personalization and more across the DTCI media networks’ portfolio.
Responsibilities:
Assist with internal analyses and data validation for the ESPN Data Platform
Assist with User Acceptance Testing (UAT) criteria
Compile post release documentation, including workflow between the CAMP Disney product and our vendors
Measure and validate insights from across multiple datasets
Collaborate with engineering, operations, sales, and product teams to help resolve post production issues and bugs
Create templates and supporting documentation that can be referenced by technology and business stakeholders
Basic Qualifications:
Basic SQL knowledge
Proficient in Microsoft Office products including MS Excel, MS PowerPoint and MS Project
Excellent written and verbal communication and interpersonal skills
Highly organized, with the ability to multi-task
Excellent problem solving and analytical skills
Must be able to work in fast paced environment and deliver quality work on time
Preferred Qualifications:
Advanced SQL proficiency and/or familiarity with Python or other languages
Experience with ad-tech and ad-serving platforms
Additional Information:
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney
Professional Internship:
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability during Program Length (listed below)
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length:
The approximate dates of this internship are September 9 - November 16, 2019
Ability to provide own relocation, housing and transportation. Position is located in New York. Interns must be fully available for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
Jun 26, 2019
Internship
DTCI is seeking an intern to help product managers define and bring to market our vision for a qualified, unified dataset within the Data Platform. A successful candidate will actively assist product managers in working with the dataset to power our Custom Audience Segmentation Platform (CAMP) – which enables audience discovery and activation across advertising, marketing, content personalization and more across the DTCI media networks’ portfolio.
Responsibilities:
Assist with internal analyses and data validation for the ESPN Data Platform
Assist with User Acceptance Testing (UAT) criteria
Compile post release documentation, including workflow between the CAMP Disney product and our vendors
Measure and validate insights from across multiple datasets
Collaborate with engineering, operations, sales, and product teams to help resolve post production issues and bugs
Create templates and supporting documentation that can be referenced by technology and business stakeholders
Basic Qualifications:
Basic SQL knowledge
Proficient in Microsoft Office products including MS Excel, MS PowerPoint and MS Project
Excellent written and verbal communication and interpersonal skills
Highly organized, with the ability to multi-task
Excellent problem solving and analytical skills
Must be able to work in fast paced environment and deliver quality work on time
Preferred Qualifications:
Advanced SQL proficiency and/or familiarity with Python or other languages
Experience with ad-tech and ad-serving platforms
Additional Information:
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney
Professional Internship:
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability during Program Length (listed below)
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length:
The approximate dates of this internship are September 9 - November 16, 2019
Ability to provide own relocation, housing and transportation. Position is located in New York. Interns must be fully available for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The mission of the Customer Information Management team is to optimize the value of customer data for use in building direct customer relationships and delivering relevant customer experiences across The Walt Disney Company’s brands and businesses globally. As a central resource for company-wide customer data, the team partners with stakeholders across the company to establish data practices, policies and capabilities to collect, use and share data in support business objectives, while maintaining respectful consumer data practices.
Primary responsibilities of the group are to:
Enrich enterprise data assets by identifying and executing data acquisition opportunities and strategies, including those executed internally and/or with third parties
Deliver customer data analytics / decision science subject matter expertise and services to TWDC businesses
Establish global, company-wide standards and business policies for collection, sharing and use of customer information
Own and operate enterprise-wide tools and capabilities, including the enterprise-wide customer data marketing and analytics environment and any company-wide customer-facing tools (e.g., customer preference centers, account management tools).
Within Customer Information Management, the Campaign Services Team strives to provide a level of expertise and support to The Walt Disney Company when it comes to utilization of data for marketing use. By providing this support, it allows BUs to focus on their core marketing principles, while the Campaign Services team helps execute their objectives.
Responsibilities:
Provide guidance and leadership to various Disney business units in all aspects of CRM, including deployment strategy, audience selection, creative design and reporting.
Assist with the daily operations and deployment of CRM email campaigns through Email Service Provider
Design and code email creative through the use of HTML, Adobe Dreamweaver and Photoshop
Assist with gathering key metrics for to fulfill reporting requirements for CRM campaigns
Meet with business unit representatives and provide insights/analytics in regards to campaign performance
Manage audience selection and CRM best practices for each email campaign
Basic Qualifications:
2 years or more CRM/email experience
Campaign Management
CRM Tools (i.e. Adobe Campaign, Salesforce)
HTML
Microsoft Suite
Adobe Dreamweaver
Adobe Photoshop
Preferred Qualifications:
SQL Knowledge preferred
Strong communication skills preferred
Required Education:
Bachelor’s degree
Jun 22, 2019
Full-time
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The mission of the Customer Information Management team is to optimize the value of customer data for use in building direct customer relationships and delivering relevant customer experiences across The Walt Disney Company’s brands and businesses globally. As a central resource for company-wide customer data, the team partners with stakeholders across the company to establish data practices, policies and capabilities to collect, use and share data in support business objectives, while maintaining respectful consumer data practices.
Primary responsibilities of the group are to:
Enrich enterprise data assets by identifying and executing data acquisition opportunities and strategies, including those executed internally and/or with third parties
Deliver customer data analytics / decision science subject matter expertise and services to TWDC businesses
Establish global, company-wide standards and business policies for collection, sharing and use of customer information
Own and operate enterprise-wide tools and capabilities, including the enterprise-wide customer data marketing and analytics environment and any company-wide customer-facing tools (e.g., customer preference centers, account management tools).
Within Customer Information Management, the Campaign Services Team strives to provide a level of expertise and support to The Walt Disney Company when it comes to utilization of data for marketing use. By providing this support, it allows BUs to focus on their core marketing principles, while the Campaign Services team helps execute their objectives.
Responsibilities:
Provide guidance and leadership to various Disney business units in all aspects of CRM, including deployment strategy, audience selection, creative design and reporting.
Assist with the daily operations and deployment of CRM email campaigns through Email Service Provider
Design and code email creative through the use of HTML, Adobe Dreamweaver and Photoshop
Assist with gathering key metrics for to fulfill reporting requirements for CRM campaigns
Meet with business unit representatives and provide insights/analytics in regards to campaign performance
Manage audience selection and CRM best practices for each email campaign
Basic Qualifications:
2 years or more CRM/email experience
Campaign Management
CRM Tools (i.e. Adobe Campaign, Salesforce)
HTML
Microsoft Suite
Adobe Dreamweaver
Adobe Photoshop
Preferred Qualifications:
SQL Knowledge preferred
Strong communication skills preferred
Required Education:
Bachelor’s degree
We Are:
Imagine yourself as a Professional Intern in People Insights where your natural curiosity for discovering analytical insights and trends will help ensure we are making data-driven decisions within Human Resources. In this role, you will be able to blaze new paths in this data rich environment through the discovery of analytical workforce insights and employee related research. You will have the chance to leverage your expertise and knowledge to maximize the Company’s investment in our employees through data analysis, compelling storytelling, and data visualization. You have a curiosity that leads you to always ask, “What’s possible?” and you have the ability to bring those concepts to reality in everything you touch from analysis to forecasting to research that provide decision support for workforce related issues.
Responsibilities :
Responsibilities may include but are not limited to:
Provide reporting and analyses for various businesses and functions
Leverage data to perform trend analysis, statistical analysis, KPI monitoring, and data insights
Ability to support both quantitative and qualitative research methodologies
Assist with the development of data visualizations and presentation support
Support research initiatives such as needs analysis, leadership 360s, and focus groups
Communicate with clients for the delivery of reports and insights
Work collaboratively to learn and develop HR business acumen and to share best practices
Seek to identify process improvement initiatives to optimize HR efficiencies
Basic Qualifications :
A curious nature and passion for understanding the ‘what’ and ‘why’
Strong interpersonal and partnering skills who excels in a collaborative environment
Strong analytical, problem solving, and decision making skills
Experience manipulating and analyzing large data sets and reporting on results
Demonstrated strong organization skills with attention to detail
Strong communication and time management skills
Ability to handle and maintain confidential information
Demonstrated strong proficiency in Excel
Willingness to learn new software applications and quantitative skills
Preferred Qualifications:
Experience with Cognos, SAP, Workday, SPSS, and/or SAS
Experience using data visualization tools such as Tableau
Familiarity with Quantitative and Qualitative research methodologies
Familiarity with survey platforms such as Qualtrics
Required Education :
Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program
Pursuing a Bachelor’s degree in Data Analytics, Data Management, Statistics, Mathematics, Economics, Finance, Business Administration, or closely related field
Additional Information :
The approximate dates of this internship are June 2019 through January 2020
Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship
Able to occasionally work a flexible schedule including early mornings, late nights, weekends or holidays
Able to provide own housing and transportation in the Orlando area
Must not have completed one year of continual employment on a Disney internship or program
Must possess unrestricted work authorization
Must be at least 18 years of age
Required Materials: PDF version of resume must be uploaded at time of application
Jun 21, 2019
Internship
We Are:
Imagine yourself as a Professional Intern in People Insights where your natural curiosity for discovering analytical insights and trends will help ensure we are making data-driven decisions within Human Resources. In this role, you will be able to blaze new paths in this data rich environment through the discovery of analytical workforce insights and employee related research. You will have the chance to leverage your expertise and knowledge to maximize the Company’s investment in our employees through data analysis, compelling storytelling, and data visualization. You have a curiosity that leads you to always ask, “What’s possible?” and you have the ability to bring those concepts to reality in everything you touch from analysis to forecasting to research that provide decision support for workforce related issues.
Responsibilities :
Responsibilities may include but are not limited to:
Provide reporting and analyses for various businesses and functions
Leverage data to perform trend analysis, statistical analysis, KPI monitoring, and data insights
Ability to support both quantitative and qualitative research methodologies
Assist with the development of data visualizations and presentation support
Support research initiatives such as needs analysis, leadership 360s, and focus groups
Communicate with clients for the delivery of reports and insights
Work collaboratively to learn and develop HR business acumen and to share best practices
Seek to identify process improvement initiatives to optimize HR efficiencies
Basic Qualifications :
A curious nature and passion for understanding the ‘what’ and ‘why’
Strong interpersonal and partnering skills who excels in a collaborative environment
Strong analytical, problem solving, and decision making skills
Experience manipulating and analyzing large data sets and reporting on results
Demonstrated strong organization skills with attention to detail
Strong communication and time management skills
Ability to handle and maintain confidential information
Demonstrated strong proficiency in Excel
Willingness to learn new software applications and quantitative skills
Preferred Qualifications:
Experience with Cognos, SAP, Workday, SPSS, and/or SAS
Experience using data visualization tools such as Tableau
Familiarity with Quantitative and Qualitative research methodologies
Familiarity with survey platforms such as Qualtrics
Required Education :
Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program
Pursuing a Bachelor’s degree in Data Analytics, Data Management, Statistics, Mathematics, Economics, Finance, Business Administration, or closely related field
Additional Information :
The approximate dates of this internship are June 2019 through January 2020
Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship
Able to occasionally work a flexible schedule including early mornings, late nights, weekends or holidays
Able to provide own housing and transportation in the Orlando area
Must not have completed one year of continual employment on a Disney internship or program
Must possess unrestricted work authorization
Must be at least 18 years of age
Required Materials: PDF version of resume must be uploaded at time of application
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, Parks & Resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. Imagine yourself as a Data Analyst with HR Data Operations where your natural passion for working with data and partnering with others who share that passion for data will help to ensure the company is enabled to make smart business decisions with the best possible human resources data. In this role, you will be able to blaze new paths in this data rich environment through managing the integrity, efficiency, and availability of data. You will have the chance to leverage your expertise and knowledge to maximize the Company’s investment in our employees through complex analysis, compelling storytelling, and creative solutions. You have a curiosity that leads you to always ask, “What’s possible?” and you have the ability to bring those concepts to reality in everything you touch from simple data documentation to implementation of new policy.
Responsibilities:
A Day in the Life
Perform data profiling and database structure research in order to understand relevant data elements along with their definitions and use.
Document and maintain data standards, partnering with functional and business data owners to map existing HR data structures, usage, and common definitions
Partner within and across People Insights as well as Enterprise Business Systems to translate functional requirements in to data needs for development
Partner with data developers to implement and validate data infrastructure enhancements
Provide consultative support for HR clients, advising on policies, standards, and guidelines
Basic Qualifications:
Your Story
You are proficient in SQL with a thorough understanding of data and systems' infrastructures
You are a solutions-oriented critical thinker
You have deep technical knowledge and experience in data management
You demonstrate the ability to translate business issues and requirements into actionable plans, and to deliver against those plans
You are passionate about the benefits of accurate and actionable data, you drive consistency and enjoy partnering with others to accomplish the task
You have the capability to work autonomously and make independent decisions to meet deliverables with minimal oversight
You can effectively handle and maintain confidential information
Jun 20, 2019
Full-time
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, Parks & Resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. Imagine yourself as a Data Analyst with HR Data Operations where your natural passion for working with data and partnering with others who share that passion for data will help to ensure the company is enabled to make smart business decisions with the best possible human resources data. In this role, you will be able to blaze new paths in this data rich environment through managing the integrity, efficiency, and availability of data. You will have the chance to leverage your expertise and knowledge to maximize the Company’s investment in our employees through complex analysis, compelling storytelling, and creative solutions. You have a curiosity that leads you to always ask, “What’s possible?” and you have the ability to bring those concepts to reality in everything you touch from simple data documentation to implementation of new policy.
Responsibilities:
A Day in the Life
Perform data profiling and database structure research in order to understand relevant data elements along with their definitions and use.
Document and maintain data standards, partnering with functional and business data owners to map existing HR data structures, usage, and common definitions
Partner within and across People Insights as well as Enterprise Business Systems to translate functional requirements in to data needs for development
Partner with data developers to implement and validate data infrastructure enhancements
Provide consultative support for HR clients, advising on policies, standards, and guidelines
Basic Qualifications:
Your Story
You are proficient in SQL with a thorough understanding of data and systems' infrastructures
You are a solutions-oriented critical thinker
You have deep technical knowledge and experience in data management
You demonstrate the ability to translate business issues and requirements into actionable plans, and to deliver against those plans
You are passionate about the benefits of accurate and actionable data, you drive consistency and enjoy partnering with others to accomplish the task
You have the capability to work autonomously and make independent decisions to meet deliverables with minimal oversight
You can effectively handle and maintain confidential information
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The mission of the Customer Information Management team is to optimize the value of customer data for use in building direct customer relationships and delivering relevant customer experiences across The Walt Disney Company’s brands and businesses globally. As a central resource for company-wide customer data, the team partners with stakeholders across the company to establish data practices, policies and capabilities to collect, use and share data in support business objectives, while maintaining respectful consumer data practices. Primary responsibilities of the group are to:
Enrich enterprise data assets by identifying and executing data acquisition opportunities and strategies, including those executed internally and/or with third parties
Deliver customer data analytics / decision science subject matter expertise and services to TWDC businesses
Establish global, company-wide standards and business policies for collection, sharing and use of customer information
Own and operate enterprise-wide tools and capabilities, including the enterprise-wide customer data marketing and analytics environment and any company-wide customer-facing tools (e.g., customer preference centers, account management tools).
Within Customer Information Management, the Campaign Services Team strives to provide a level of expertise and support to The Walt Disney Company when it comes to utilization of data for marketing use. By providing this support, it allows BUs to focus on their core marketing principles, while the Campaign Services team helps execute their objectives.
Responsibilities:
Provide guidance and leadership to various Disney business units in all aspects of CRM, including deployment strategy, audience selection, creative design and reporting.
Assist with the daily operations and deployment of CRM email campaigns through Email Service Provider
Design and code email creative through the use of HTML, Adobe Dreamweaver and Photoshop
Assist with gathering key metrics for to fulfill reporting requirements for CRM campaigns
Meet with business unit representatives and provide insights/analytics in regards to campaign performance
Manage audience selection and CRM best practices for each email campaign
Basic Qualifications:
2 years or more CRM/email experience
Campaign Management
CRM Tools (i.e. Adobe Campaign, Salesforce)
HTML
Microsoft Suite
Adobe Dreamweaver
Adobe Photoshop
Preferred Qualifications:
SQL Knowledge preferred
Strong communication skills preferred
Required Education:
Bachelor’s degree
Jun 19, 2019
Full-time
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The mission of the Customer Information Management team is to optimize the value of customer data for use in building direct customer relationships and delivering relevant customer experiences across The Walt Disney Company’s brands and businesses globally. As a central resource for company-wide customer data, the team partners with stakeholders across the company to establish data practices, policies and capabilities to collect, use and share data in support business objectives, while maintaining respectful consumer data practices. Primary responsibilities of the group are to:
Enrich enterprise data assets by identifying and executing data acquisition opportunities and strategies, including those executed internally and/or with third parties
Deliver customer data analytics / decision science subject matter expertise and services to TWDC businesses
Establish global, company-wide standards and business policies for collection, sharing and use of customer information
Own and operate enterprise-wide tools and capabilities, including the enterprise-wide customer data marketing and analytics environment and any company-wide customer-facing tools (e.g., customer preference centers, account management tools).
Within Customer Information Management, the Campaign Services Team strives to provide a level of expertise and support to The Walt Disney Company when it comes to utilization of data for marketing use. By providing this support, it allows BUs to focus on their core marketing principles, while the Campaign Services team helps execute their objectives.
Responsibilities:
Provide guidance and leadership to various Disney business units in all aspects of CRM, including deployment strategy, audience selection, creative design and reporting.
Assist with the daily operations and deployment of CRM email campaigns through Email Service Provider
Design and code email creative through the use of HTML, Adobe Dreamweaver and Photoshop
Assist with gathering key metrics for to fulfill reporting requirements for CRM campaigns
Meet with business unit representatives and provide insights/analytics in regards to campaign performance
Manage audience selection and CRM best practices for each email campaign
Basic Qualifications:
2 years or more CRM/email experience
Campaign Management
CRM Tools (i.e. Adobe Campaign, Salesforce)
HTML
Microsoft Suite
Adobe Dreamweaver
Adobe Photoshop
Preferred Qualifications:
SQL Knowledge preferred
Strong communication skills preferred
Required Education:
Bachelor’s degree
